You have 30 days from the time your order arrives to your door to send it back. If you get it back to us within 15 days, your return is FREE. See our detailed return policy below.
THINGS TO KNOW
- Refunds will be made in the form of original payment.
- Returned items must have the original tags attached and must be accompanied by the packing slip associated with your order. Don’t have your packing slip?
Print out your order confirmation email or send us an email requesting one at firstname.lastname@example.org
- If the item requested as an exchange is not in stock at the time the return is received, we will automatically refund your original form of payment.
- Allow 2 weeks from the time you ship your return for your refund or exchange to be processed.
- Items purchased during sales or promotions are NOT eligible for a refund.
WITHIN 30 DAYS OF ONLINE PURCHASE:
We gladly accept returns of unworn, unwashed, undamaged or defective merchandise ordered online for full refund within 30 days of purchase. Returned packages received after 15 days will incur a $7 restocking fee that will be deducted from your refund. Refunds must be accompanied by the original receipt and will be made in the form of the original payment (online purchases only). If the original receipt is unavailable, we'll make an exchange or issue a merchandise credit based on the current selling price.
PURCHASES MADE IN STORE:
Returns accepted within 7 days of purchase, must have receipt. Merchandise: No cash refunds. Credit card return, exchange or store credit only. Furniture: 3 days for returns. All sales final on sale merchandise, bathing suits, undergarments and special orders. For all returns by mail, please ship to: Attn: Customer Service178 Market Street Santa Rosa Beach, FL 32459